Terms of Service

Service Agreement Overview

These Terms of Service govern your use of StratEdge's strategic consulting services and our website. By accessing our services or submitting consultation requests, you agree to be bound by these terms. Our services are designed to support business transformation and organizational excellence through evidence-based consulting methodologies.

We provide strategic business consulting services to organizations seeking operational improvement, leadership development, and sustainable growth. These terms establish the framework for our professional relationship and service delivery expectations.

Service Usage Terms

1. Acceptable Use Policy

Use our services solely for legitimate business consulting and strategic planning purposes
Provide accurate and complete information when requesting consultations or services
Respect intellectual property rights and confidentiality obligations
Do not attempt to access unauthorized areas of our systems or services
Do not use our services for any illegal, fraudulent, or harmful activities

2. Service Access Requirements

Services are available to business professionals and organizations seeking strategic consulting support
Consultation requests must include valid business contact information and project details
Scheduled consultations require advance booking and confirmation of availability
Geographic restrictions may apply for certain specialized consulting services

3. Fair Usage Guidelines

Our services are provided on a fair usage basis to ensure quality service delivery for all clients. This includes reasonable consultation frequency, appropriate use of our time and expertise, and respectful professional communication.

We reserve the right to limit access to services if usage patterns significantly exceed normal business consulting requirements or if services are used inappropriately.

Client Relationship Terms

Engagement Requirements

Initial consultation requests processed within 48 business hours
Formal service agreements required for extended consulting projects
Confidentiality agreements standard for all business consulting relationships
Client verification may be required for certain specialized services

Professional Responsibilities

Maintain scheduled appointment times and provide advance notice for cancellations
Communicate project requirements and objectives clearly and completely
Protect sensitive business information shared during consulting engagements
Comply with all applicable laws and industry regulations

Service Availability and Modifications

Service Uptime and Maintenance

We strive to maintain continuous availability of our consulting services and website. Scheduled maintenance will be announced in advance. Emergency maintenance may occur without prior notice to ensure service security and performance.

Feature Availability

Consulting methodologies and service offerings may be updated periodically to reflect best practices and market developments. Core strategic consulting services remain consistently available with enhanced capabilities added over time.

Geographic Restrictions

Primary services are available throughout Cyprus and the European Union. International consulting projects are available subject to regulatory compliance and engagement scope requirements.

Service Modifications and Updates

We reserve the right to modify our service offerings, pricing, and terms with 30 days advance notice. Existing client agreements will be honored according to their original terms. Significant improvements or new service capabilities will be communicated to active clients.

Intellectual Property Rights

Our Content Ownership

Strategic methodologies and consulting frameworks
StratEdge brand name, logos, and visual identity
Website content, analysis tools, and documentation
Proprietary assessment and evaluation instruments

Client Content Rights

Client retains ownership of business data and information
Joint ownership of collaborative strategic planning outputs
Client-specific solutions and customized recommendations
Confidential business information remains protected

License Grant

We grant you a limited, non-exclusive license to use our consulting services and access our website for legitimate business purposes. This license does not include rights to reproduce, distribute, or create derivative works from our proprietary methodologies without written permission.

Payment and Billing Terms

Initial Consultation

FREE

60-minute assessment

Project Basis

€5,200-8,400

Fixed scope engagements

Hourly Rate

€180/hour

Additional consulting time

Payment Terms

• Initial project payments due within 15 days of agreement execution
• Monthly invoicing for ongoing consulting engagements
• Late payment fees of 1.5% per month may apply to overdue accounts
• All prices in EUR and exclusive of applicable taxes
• Travel expenses billed separately for off-site engagements

Service Limitations and Disclaimers

Professional Consulting Scope

Our services provide strategic business consulting and organizational development guidance. We do not provide legal advice, financial advisory services, or accounting consultation. Clients should consult appropriate licensed professionals for specialized expertise outside our consulting scope.

Results and Outcomes

While we apply proven methodologies and best practices, business consulting results depend on multiple factors including organizational commitment, market conditions, and implementation effectiveness. We cannot guarantee specific business outcomes or financial results from our consulting recommendations.

Limitation of Liability

Our liability is limited to the fees paid for the specific consulting services where any issue arose. We are not liable for indirect, consequential, or punitive damages. This limitation applies to the maximum extent permitted by applicable law.

Service Provider Information